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Policies

Willow Hill Doodles’ Policies

Below you’ll find our policies. Please Contact Us if you have any questions. Thanks!

Deposits are $250

Deposits are $250

TN sales tax is 9.75% for sales inside the state of TN.

Health Guarantee:

We, the Breeder, guarantee that upon purchase, the puppy is in good health and has been immunized and wormed according to its accompanying health record. We do encourage you to take your puppy to a veterinarian (at your cost) after you have received your puppy as we do have a 7 days replacement policy if for some reason it is found to have a major health problem as diagnosed by a licensed veterinarian (DVM). However, any minor conditions that are easily correctable and will go away are not covered by our replacement policy. We will reimburse you for the cost of medication/procedure only if the puppy was taken to a veterinarian within 7 days of purchase.

2-Year Genetic Health Warranty:

We do try to ensure that you purchase a genetically healthy puppy and if in case your puppy is found to have a genetic disorder (such as hip and elbow dysphasia, pathological spinal disorder, luxating patella, and a continuing open fontinel) as diagnosed by a Licensed veterinarian within one year of purchase, we will- #1.-exchange your puppy for one of equal value, or #2.-reimburse vet costs but not exceeding the original price of the puppy. There are however, no warranties against common sickness or accidents incurred on your part after the puppy is in your possession. All regular health care maintenance and immunizations are the buyer’s responsibility as described below. Note: The puppy has been fed TLC Whole Life pet food since weaning. This pet food meets AAFCO nutrient profiles for growth and maintenance and is considered a premium quality food. You may choose to extend your Health Guarantee up to 3 years from date of purchase by continuing to feed TLC Pet Food as the puppy’s primary source of nutrition.

Owner’s Responsibility:

You, the new owner, agree to take care of this dog; feeding and housing it properly and maintaining its vaccinations and dewormings. You also agree to see to its proper physical and emotional care and welfare. You assume all responsibility for any accidents or injuries caused by the misbehavior of the puppy after it is in your possession. The death, injury or loss of said dog, due to theft, carelessness, recklessness, abuse, neglect, heat stroke, or accident will not entitle you (owner) to any compensation from us (breeder). This dog is warranted only for the purpose of being a companion animal; not for any other purpose or reason, such as breeding or show, etc.